Privacy Policy

Effective Date: September 8, 2026

At SokherBazaarBD.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

1. Information We Collect

We may collect information such as your name, phone number, email address, delivery address, and order details when you place an order or contact us.

2. How We Use Your Information

Your information is used to process orders, arrange deliveries, provide customer support, communicate with you about your orders, and improve our services.

3. Payment Information

Payments may be processed through ShurjoPay and PayStation. We do not store your complete card, mobile banking, or other sensitive payment credentials on our website. Payment information is handled by the respective payment service providers according to their policies.

4. Order & Delivery Information

We may share necessary information, such as your name, phone number, and delivery address, with delivery or logistics partners solely for fulfilling your order.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website usage, and provide a better shopping experience.

6. Information Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. Third-Party Services

Our website may use trusted third-party services, including payment gateways, delivery providers, analytics tools, and hosting services. These services may process information according to their own privacy policies.

8. Information Sharing

We do not sell or rent your personal information. We only share information when necessary to provide our services, process payments, fulfill orders, comply with legal requirements, or protect our rights.

9. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us through the contact information provided on SokherBazaarBD.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.